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COVID-19 Relief Programs from Personal Auto Insurers

You may have heard commercials or even received notification from your personal auto insurer about credits or relief programs that are being offered by many of our insurance carriers. While being under state stay-at-home orders, insurers are offering relief for insureds since most of us are not using our personal automobiles like we normally would. Companies are offering these credits subject to individual state Department of Insurance approval, so it might take time for them to be implemented and credited to everyone's auto policy premiums. For a majority of these offerings, the credit will be automatically applied to the account or refunded to the insured. For some companies, there is action needed from the insured in order to receive credits on their policy. Companies offering automatic credits or premium refunds with no action needed from insured:

  • Safeco: 15% credit for 2 months annual auto premium which will be paid in one payment paid to the insured in whatever manner the insured makes their payment (ie - credited to account if payments are set up on auto pay, or check mailed to insured if insured pays by cash or check)
  • For more information from Safeco visit their website here.
  • Travelers: 15% credit on April and May premium
  • Visit Travelers website here.
  • Progressive: 20% credit for the month of April applied in May and 20% credit for month of May applied in June. If policy is paid in full, a refund will be credited to the auto pay account or a check will be sent.
  • To contact Progressive visit them online, on the Progressive App or call 1-800-PROGRESSIVE
  • Nationwide: $50 one time refund per policy.
  • To contact Nationwide or for more about what they are doing during COVID19 visit their website here.
  • Kemper: Credited 15% of April premium in May and 15% of May premium credited in June.
  • Visit Kemper's website here.
Companies requiring action from the insured and agent in order to update policy coverages for possible credits:

  • Grange: Asking clients to contact their agent to discuss changes in driving habits. If you are using your vehicle less, have had a change in commuting miles, or are having certain vehicles in storage during this time, please contact our agency so we can work with you to endorse the policy to change your vehicle usage or update the miles driven and you can recieve the applicable credits based on your current usage. Once usage returns to normal or changes again, it is the insureds responsibility to change the usage back to what it becomes at that time.
Companies not advertising formal credit or refund programs, but are offering 24/7 contact numbers for those with policy, payment or claims questions in regards to COVID19:

  • Oregon Mutual:
  • Claims Reporting - 800-934-3809
  • Insurance Related Questions - 800-888-2141
  • Hagerty:
  • Payment and billing options for those impacted by COVID-19 call 877-922-9701
  • Claims and policy servicing - log in to account at
  • Dairyland:
  • If you're experiencing financial difficulties and need to request a payment grace period, call - 800-334-0090
  • For more information about special payment requests visit the Dairyland Website 
As always, our agency is here to support you, your family and your business with your insurance needs. We hope that your family is staying safe and healthy and know that we are here to help answer your insurance questions during this unique time.